了解你的可持续发展目标&E法案
更好地理解你的可持续发展目标&E bill, review the sample bill below. We've created numbered descriptions that help identify your usage and charges. Hover your mouse over each number to view more details.
您是CCA的客户吗?
You will continue to receive your bill from 西班牙&E. This bill includes charges from 西班牙&E和您的CCA提供商.
样本西班牙&E法案
使用历史 bar graphs show how your current energy use compares with the previous month and the same month a year ago. This can help you track your energy-saving efforts.
Your maximum demand is the highest amount of electricity used at one time for the current billing period (Monthly) or for the current and prior eleven billing periods (Annual).
付款方式 include brief descriptions with contact information so you can choose the most convenient way to pay your bill each month.
电流收费细目 features a circular chart summarizing the main parts of your energy bill, 然后是逐项列出的清单.
Your electricity dashboard shows the following usage info to help you with your energy management habits:
- Highest usage hour pinpointing this month’s peak.
- Total kwH use during your Pricing Plan time periods (if applicable)
- Time-of-use periods (if applicable)
使用时间（TOU）账单 will display your electricity use by time periods, which may help you take advantage of lower-priced (off-peak, 超级非高峰时段.
管理账单
There are a number of factors that can impact your bill. We’ve put together tips, resources and programs to help you manage your energy usage and bill. 访问 chalakseir.com/myenergy 了解更多.
额外的信息
For details about the charges listed on your bill, look for the “Definitions” and “西班牙&E Policies and Notices” sections at the end of each bill, or visit chalakseir.com/mybill.
常见问题
An estimated bill is generated by 西班牙&E based on estimated usage rather than actual usage. This estimation may occur for various reasons, such as:
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Communication issues with your meter
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Access problems preventing meter reading
西班牙&E uses historical usage and/or recent usage to provide the most accurate estimate possible for your bill.
如果您的账单是预估的, you will find the word “Estimated” next to your usage in the “Detail of Current Charges” section of your bill, which is generally on page 2 or page 3.
Yes, you still need to pay your bill even if it is estimated. Estimated bills help keep charges regular and prevent a larger bill from building up, which could lead to service interruption if not paid.
If actual usage is received and it is less than the estimated amount, any extra payments will be credited to your account and automatically applied to your corrected bill. If actual usage is received and it is more than the estimated amount, the incremental amount owed will appear on your corrected bill.
If you are enrolled in any discount programs such as the California Alternate 利率 for Energy (CARE) program, Family 电 Rate Assistance (FERA) program, and/or the Medical Baseline program, your discount will still be applied to the estimated bill and any subsequent corrected bills.